Thursday, May 17, 2012

Southwest Airlines Suitcase Dominos Ad

Hard clamshell suitcases in red, yellow and blue (the company colors of Southwest Airlines) are set up like dominos in a large trail from an downtown city locale (I’m guessing a hotel or a business), forking off in different directions, presumably leading to different gates at the airport for loading onto Southwest planes in this colorful and pithy ad for (surprise!) Southwest airlines. (I originally though this was a commercial for Samsonite luggage, as this type of scenario might be well suited for making the case that their suitcases are tough, etc., by knocking them around and making them fall over and such.) But if this is what they do with our luggage (put them in unsupervised domino setups and knock them all over, then it’s no surprise that airlines always seem to lose so many of our bags (in addition to having stuff stolen out of our checked luggage)! Plus, since these bags do not appear to go through any kind of security checkpoint, then isn’t this going to leave our airplanes vulnerable to terrorist attacks, and isn’t this commercial, advertising that they load luggage on the plane in this manner, going to alert terrorists to this exploitable vulnerability?

I am joking above (although this ad does open itself for this type of mixed interpretation due to its scenario), and I like this ad for being fun and colorful, but it seems to me there is a better solution to this “bags fly free” message. Just think about that statement: “Bags fly free” for a minute: what does that bring to mind? Well, for me, I think of a group of people waiting in line to buy an airline ticket (I know, that doesn’t happen much like this very often these days, but just as the first in a campaign of similarly-themed commercials, I think it would stand out.), and they each go up and pay to get their airline ticket. Then, one of the people in line gets up to the ticket counter, and it’s a guy dressed up as a suitcase, and he pulls his wallet out, but the Southwest ticket agent just hands him the ticket and says: “Oh, you don’t have to pay, sir: bags fly free on Southwest Airlines!” That would communicate this “bags fly free” message simply and directly, and you would even get it with the sound off, especially if they wrote “Bags Fly Free” on the screen at the end.

Then, after this initial setup spot, further ads in this campaign could have the guy dressed up as a suitcase buying airline tickets over the Internet, and being charged $0.00 because he’s a bag, etc. And just to make the message sink in even further, then the bag could go to another business website and try to get something else for free, only to be charged for it, be it a pizza, an article of clothing, a movie ticket, or a porn site. And in the next ad, the bag could set up flights through a travel agency, and the travel agent says something like: “If you fly on Delta (or whatever other airline), it would be $683.00, but if you fly on Southwest, if would be free. Because you’re a bag, and bags fly free on Southwest Airlines!” And each time, this message of “bags fly free” would be immediately and simply communicated and understood with no chance of having the viewer being distracted by other elements in the scenario that are perhaps sending out other signals which could be misinterpreted somehow.

Here’s the cheap carrier’s checked case commercial: