Wednesday, May 16, 2012

TD Ameritrade Trade Architecture Ad

Here we have TD Ameritrade making another ad where part of it uses the same colored pencil animation style as in their previous commercial about the so-called Mayan apocalypse. And so this made me wonder if they were going to be somehow misleading or shoot themselves in the foot again, and I was not disappointed, to say the least! Yes, it seems that TD Ameritrade made this ad to look as though using their new software (or whatever it is) is somehow akin to burglary: what a perfectly appropriate message for an investment firm to want to communicate to the public, especially in light of all the fraud and theft perpetrated by investment banks leading up to the financial crash! In this ad, they make it look like using their investment products is just like robbing someone’s house, and they even suggest the killing of a sleeping dog! Hey, great analogy, guys!

So this spot begins by showing some guy with night vision goggles and fuzzy bunny slippers on sneaking around someone else’s house at night. (The bunny slippers are key here: if he gets caught, he can say he was just sleepwalking! That’s what I always do. But his night vision goggles might be a little harder to explain! {That’s why he needs a gun!}) Then, after tip-toeing around the living room, and avoiding tripping over a skateboard, while acting like a cute sleeping dog is an “enemy” to be “neutralized”, which could only be true if the guy is burglarizing this home. Oh, but then they act like it was just a fanciful exaggeration or something, and that he really just wants to “target” stocks to trade, at which point the ad takes a visual and storyline shift, making it looks as if it’s a story about cyber crime (!).

Yes, then this guy looks as if he’s Tron, breaking into someone’s computer, navigating the maze of security features and firewalls, and skillfully breaking into this computer, where he rides a pendulum (?) like Tarzan would ride a vine in the jungle, while the announcer’s voice says TD Ameritrade’s new software will make you into “a trading assassin” (!!). Now, I’m sure investment banking makes a lot of people think about it as being a criminal enterprise, especially after the huge financial crash nobody was ever charged for (criminally, that is: we taxpayers were charged over a trillion dollars for it!), and that this makes people angry and perhaps want to kill some of them, but is suggesting this type of criminal activity, and using terminology like “assassin”, etc., really the way they want to go here? I would seriously advise against it! (Because after all, if they whip people up into a vindictive frenzy, the crowd just might target them too.)

Now, I know what they’re thinking here: investing with their online system is a super-cool, James Bond-ian experience, and they want to make it look all neat-o and keen and whatnot. But this ad really makes TD Ameritrade look more like they’re encouraging criminal activity, and like they’re engaged in cyber crimes and banking fraud, and that makes them look more like Bond villains than benevolent secret agents. Is this really what they want us to be thinking about? I wouldn’t have thought they’d want us to think about this kind of thing, but that’s exactly what this commercial does: it likens trading with them to a high-tech robbery and stealth cyber crime. And I wouldn’t think that would attract many honest people to their business. (But hey: maybe they’re branching out into hacking!) And under the circumstances of the recent zeitgeist being for a mistrust of the investment banking establishment, I would have to say that this commercial is about the worst possible thing they could do right about now message-wise. (But hey: maybe they’re trying to use reverse-psychology!)

Here’s this covert criminal conspiracy commercial: